We're here to help you use the app smoothly and answer any questions you may have.
If you're experiencing issues with barcode scanning, ingredient detection, or account settings, please try restarting the app or checking your device permissions first. You can also check for updates in the app store to ensure you’re using the latest version.
We've compiled answers to common questions about how VeganVerify works, including how we determine if a product is vegan, what to do if you find inaccurate info, and how your scan history is stored. Visit our FAQ to learn more and troubleshoot independently.
We are committed to transparency. You can always review how your data is handled and what terms apply when you use the app.
Still need help? Get in touch directly via email.
Whether you want to report a bug, suggest a new feature, or ask a question, we're happy to hear from you. We usually respond within 24–48 hours.
support@onerack.eu